At LequeCote, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from our online store, which offers Shirts, Skirts, Pants & Trousers. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide better services to all our customers. The types of information we may collect include:
- Personal Identification Information: Name, shipping address, billing address, email address, and phone number (optional).
- Order Information: Details about the products you purchase, order history, and payment transaction data (excluding full payment card numbers, which are processed by our third-party payment processors).
- Technical Data: IP address, browser type, device information, and browsing behavior on our site (e.g., pages visited, time spent).
- Communication Data: Any correspondence you send to us, including emails to [email protected].
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including shipping and delivery of Shirts, Skirts, Pants & Trousers.
- To communicate with you regarding your orders, inquiries, or customer support requests.
- To improve our website, product offerings, and overall shopping experience.
- To send promotional emails or newsletters, only if you have opted in to receive them. You can opt out at any time by contacting us at [email protected].
- To comply with legal obligations and prevent fraudulent activities.
3. Legal Basis for Processing (for International Users)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill your order and provide our services.
- Legitimate Interests: To improve our services, prevent fraud, and ensure website security.
- Consent: For marketing communications, where you have provided explicit consent.
- Legal Compliance: To meet applicable laws and regulations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party companies that assist with payment processing, shipping, and marketing, who are contractually obligated to protect your data.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business.
5. Data Storage and Retention
Your personal data is stored on secure servers and retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order-related data is typically retained for a minimum of 7 years for tax and accounting purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request restriction of processing in certain circumstances.
- Portability: Request transfer of your data to another organization.
- Objection: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [email protected]. We will respond within the timeframes required by applicable law.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionalities of our website.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses.
10. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]