Orders & Shopping
How do I place an order?
Simply browse our collection of shirts, skirts, pants, and trousers, select your preferred size and color, and add the items to your cart. Once you are ready, proceed to checkout and follow the steps to complete your purchase. You will receive an order confirmation email once your order has been successfully placed.
Can I modify or cancel my order after placing it?
If you need to modify or cancel your order, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request. However, once an order has been processed or shipped, changes may no longer be possible.
Do I need an account to shop at LequeCote?
No account is required to shop with us. You can browse and purchase any of our shirts, skirts, pants, or trousers as a guest. Simply provide the necessary shipping and payment details at checkout to complete your order.
Products & Sizing
What types of products does LequeCote offer?
LequeCote specializes in three main categories:
- Shirts — A versatile range of casual and formal shirts for everyday wear.
- Skirts — Stylish designs available in various lengths and fits.
- Pants & Trousers — Comfortable and tailored options suitable for different occasions.
How do I choose the right size?
Each product page includes a detailed size guide with measurements to help you find the best fit. We recommend comparing your own measurements with the provided size chart before placing an order. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Are the colors accurate on the website?
We make every effort to display the colors of our products as accurately as possible. However, actual colors may vary slightly depending on your screen settings and device. If you have any concerns about a specific color, please reach out to us at [email protected].
Payment
What payment methods do you accept?
We accept major credit and debit cards, as well as other commonly used online payment methods. All available payment options will be displayed at checkout.
Is my payment information secure?
Yes. All transactions on LequeCote are processed through secure, encrypted payment systems. We do not store your full payment details on our servers.
Shipping & Delivery
Where do you ship?
We offer shipping to a wide range of domestic and international destinations. Shipping availability and options will be shown at checkout based on your location.
How long will my order take to arrive?
Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are provided at checkout. Please note that processing times may be slightly longer during peak seasons or promotional periods.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the status of your delivery.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within the specified return window, provided the items are unworn, unwashed, and in their original condition with all tags attached.
How do I initiate a return or exchange?
To start a return or exchange, please contact us at [email protected] with your order details. Our team will guide you through the process and provide further instructions.
Who covers the cost of return shipping?
Unless the return is due to a defective or incorrect item, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure your return is received.
How long does it take to process a refund?
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are typically processed within a reasonable timeframe and will be issued to your original payment method.
Contact Us
How can I get in touch with LequeCote?
For any questions, concerns, or assistance regarding your order or our products, please email us at [email protected]. Our team is happy to help and will respond to your inquiry as promptly as possible.